Rates, payment and reimbursement

On https://zorgprestatiemodel.nza.nl/ you will find a list of current rates. These are published annually by the Dutch Healthcare Authority. The site is in Dutch only. On the page that opens:

1. Select 'Tarievenzoeker'
2. Select 'Individuele consulten'
3. Select setting: 'Ambulant kwaliteitsstatuut sectie II'
4. Select profession (beroep): 'Arts - specialist arikel 14'
5. Select consultation type (consult type): 'diagnostiek' or 'behandeling'
6. Select duration (tijdsduur): (e.g. from 45 min)

Press Search 'zoeken' and the table will show the applicable rate(s).

In addition to rates for 'consulten', there are rates for a small number of other activities such as peer consultation ('intercollegiaal overleg') for the benefit of the treatment.

If you cancel or change the appointment at least 24 hours in advance, this is free of charge.

If you cancel at the last minute, i.e. less than 24 hours before the appointment, you will receive an invoice for the missed appointment. The missed appointment rate is set to 40% of the rate of the scheduled appointment. The rate for a missed appointment will not be reimbursed by your health insurer.

The rates for a consultation are based on the idea that a practitioner has face to face time with the patient, but implicitly assumes that the practitioner needs a bit of time to register the gist of the consultation in the patient file. However, for consultations it is the face-to-face time that determines the rate that will be charged.

Every quarter and/or at the end of the treatment, you will receive a detailed invoice by email. You pay - preferably - by transferring the amount yourself using the the payment link included in the email. You will also be asked to sign a recurrent collections mandate. In the event the payment term expires and you have not yet paid, the amount will be automatically debited from your bank account.

The payment term for invoices is approximately 30 days. This period provides sufficient time for the health insurance to reimburse your invoice. In practice, you can have the insurer's compensation before you have to pay to Praktijk Lastage.